Frequently Asked Questions
Practical questions about trailer selection, configuration and ordering.
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Where is your semi trailer factory? Can we visit and inspect the factory?
Our semi trailer factory is located in Yuncheng County Economic Development Zone, Heze City, Shandong Province, China. It is a physical production…
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What is the approximate service life of your semi-trailers?
Under the premise of normal use and regular maintenance, combined with high-standard welding and anti-corrosion processes, our semi trailers can serve stably…
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Can we adjust the fifth wheel height and kingpin configuration of semi trailers according to our usage habits?
Yes. We will adjust details such as fifth wheel height, kingpin specifications and electrical interfaces in a targeted manner according to the…
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How long is the warranty period of your semi-trailers? What does the warranty scope include?
The whole semi trailer implements a standard warranty policy, and core structural parts and brand accessories enjoy corresponding warranty terms. For non-human-caused…
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Do you have agents or service points for semi trailers in our country?
We have established long-term cooperative relations with local distributors and agents for semi trailers in many countries around the world. Customers can…
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What after-sales services do you provide for semi trailers? How can overseas customers get technical support?
Overseas customers can obtain professional technical support for semi trailers through the 400 service hotline and exclusive after-sales email. We have a…
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What size of containers can your port terminal semi-trailers load?
Our port terminal semi-trailers can adapt to 40ft, 45ft and 48ft standard containers, and also support bulk cargo transport. They are equipped…
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What is the minimum height of your low bed semi-trailer? Can the size be customized?
The standard frame height of our low bed semi trailers is 500mm. We fully support customized adjustment of all core parameters such…
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How many patented technologies do you have for semi trailers? What aspects are they mainly applied in?
We have 27 national utility model patents for semi trailers, covering all series of our vehicle models. The patent directions include key…
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Can your semi-trailers adapt to unpaved sandy, muddy roads?
In response to unpaved roads and harsh road conditions, we have optimized the suspension stiffness and axle selection of our semi trailers,…